Privacy Policy | Dr.Aomthong Clinic

Aomthong168 Co., Ltd. (“Company,” “we,” “us,” or “our”) respects the privacy of patients, website users, customers, and other individuals who interact with our clinic.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in accordance with applicable laws, including Thailand’s Personal Data Protection Act B.E. 2562 (2019) (“PDPA”)

1. Data Controller

Aomthong168 Co., Ltd.

Address: 169/3 Pailin Project, Sai Ma-Bang Rak Noi-Tha It Road Mueang Nonthaburi 11000
Telephone: 098-271-3301
Email: draomthongclinic@gmail.com
Website: https://womenscenterdraomthong.com/en/

2. Personal Information We Collect

We may collect information necessary to operate our clinic and provide healthcare services, including:

Identification Information

• Full name
• Date of birth
• Gender, where necessary
• Identification information required by law
• Photographs or medical images where necessary and legally permitted

Contact Information

• Telephone number
• Email address
• Address
• LINE or other communication channels used to contact the clinic

Healthcare Service Information

• Appointment information
• Service history
• Services or procedures of interest
• Information necessary for medical assessment and healthcare services

Health Information

As a medical clinic, we may collect health information necessary to assess, diagnose, advise, plan, and provide healthcare services, including medical history, symptoms, treatment history, examination results, and other information relevant to healthcare.

Health information may constitute sensitive personal data under applicable law. We process such information only in accordance with applicable legal requirements.

Technical and Website Information

When you use our website, we may collect:

• IP address
• Device information
• Browser type
• Operating system
• Date and time of access
• Pages visited
• Referral source
• Website usage information
• Cookie and similar technology information

3. Sources of Information

We may collect information from:

• Website forms
• Appointment requests
• Telephone communications
• LINE or other online communication channels
• In-clinic interactions
• Social media communications
• Cookies and analytics technologies
• Other lawful sources

4. Purposes of Processing

We may process personal information to:

1. Manage appointments
2. Communicate with patients and users
3. Provide healthcare services
4. Conduct medical assessments and treatment planning
5. Maintain healthcare records
6. Follow up on services where appropriate
7. Process payments where applicable
8. Improve our services and website
9. Analyze website usage
10. Prevent fraud, misuse, and security threats
11. Comply with applicable laws and lawful government requests
12. Carry out other purposes disclosed at the time information is collected

5. Legal Bases

We will determine the appropriate legal basis for each processing activity, which may include:

• Performance of a contract or steps requested by the data subject
• Compliance with legal obligations
• Legitimate interests where permitted by law
• Healthcare-related purposes where permitted by applicable law
• Consent where required by applicable law

For sensitive personal data, we will comply with the additional requirements imposed by applicable law.

6. Disclosure of Personal Information

We do not disclose personal information without an appropriate legal basis.

Where necessary, information may be disclosed to:

• Physicians and healthcare professionals
• IT service providers
• Hosting and cloud service providers
• Appointment or clinic management providers
• Website analytics providers
• Payment service providers, where applicable
• Service providers acting on our behalf
• Government authorities or other persons where required or permitted by law

We disclose only information reasonably necessary for the relevant purpose.

7. International Data Transfers

Where our service providers process personal information outside Thailand, we will take appropriate measures and comply with applicable requirements concerning international transfers of personal information.

8. Data Security

We maintain appropriate technical and organizational safeguards designed to protect personal information against loss, unauthorized access, use, alteration, or disclosure.

Our website should use HTTPS/SSL/TLS encryption for information transmitted through the website.

9. Retention

We retain personal information only for as long as necessary for the purposes for which it was collected and for periods required by applicable law.

When information is no longer necessary, we will delete, destroy, or anonymize it as appropriate and as permitted by law.

10. Data Subject Rights

Subject to applicable legal conditions and exceptions, individuals may have rights to:

• Access personal information
• Request a copy of personal information
• Request correction
• Request deletion or destruction
• Request restriction of processing
• Object to processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent

Withdrawal of consent does not affect processing lawfully carried out before withdrawal.

11. Cookies

Our website may use Cookies and similar technologies to operate the website, analyze usage, and improve user experience.

Please see our Cookie Policy for further information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest revision date will be displayed on this page.

13. Contact Us

For questions regarding this Privacy Policy or personal information processing:

Aomthong168 Co., Ltd.
Address: 169/3 Pailin Project, Sai Ma-Bang Rak Noi-Tha It Road Mueang Nonthaburi 11000
Telephone: 098-271-3301

Email: draomthongclinic@gmail.com